Frequently Asked Questions
Do we provide customized artwork?
Definitely Yes!! Craft Tatva do provide customized artwork. Be it any. You just need to send you preferred artwork along with the dimension and there you go. Contact Us through the coloumn for more information.
Who can sell their work on Craft Tatva?
All of our artists are well established. We identify these artists across the globe so we can offer you a diverse, high-quality international selection.
Are you an artist? Please feel free to send your artwork at [email protected]. We respond to all applications.
What are the payment methods you accept?
We accept payments through majority of the channels like Credit Cards, Debit Cards, PayPal, American Express, Skrill, Rupay Card, Direct Bank transfer etc. Contact us for more information about same.
Is framing available for all works?
We apologize for this. We do not ship framed artwork due to heavy breakage experience in past. We ship purely handmade art with carton packing so that it could reach the rightful owner with utter safety.
How will I be kept informed about my purchase?
You can anytime call +91-+91-7676621391 or email us at [email protected] we are 24 x 7 available.
How can I contact your office?
Contact Craft Tatva anytime, anyday at +91-7676621391 or email us at [email protected]
How can I check the size of the artwork?
The dimensions of the work are specified on the artwork page. Any further questions? Please get in touch – we’re here to help and we can send you images to give you a better idea of the dimensions of the work.
Is the image on the site an accurate representation of the artwork?
The image is an accurate depiction of the artwork, but it has no contract value. We can send you additional images on request.
If the artwork you ordered is not what you expected, we are incredibly sorry. You have 2 days to report the issue for returning the work after its delivery.
Feel free to take a look at feedback. They often tell us that the work is even more beautiful in real life.
How do I buy art on Craft Tatva?
To buy an artwork, you have to click on the button “Add to Cart” which is found on all artwork pages. You will then be redirected to your Cart. Once you have clicked ‘Proceed’, we will ask for your details to organise delivery, and then ask you to choose your method of payment (card, Paypal, or call us for bank transfers). Once the payment has been processed, you will receive confirmation from our payment processor. We will then call you right away to confirm that your payment has been received.
What happens once the payment has been processed?
Once the payment has been processed, the artwork is reserved for you! We will call you right away to confirm its availability and delivery times (delivery takes approximately 7 days). Together we will arrange the best day for delivery to the address you provided.